Electronic Visit Verification (EVV)

Electronic Visit Verification (EVV) is a digital care management platform that automatically tracks and validates home healthcare visits in real-time. EVV captures precise visit timing, service delivery, and caregiver presence to ensure accurate billing and quality care. This system modernizes healthcare operations by eliminating manual paperwork and providing instant compliance reporting for providers, families, and regulatory agencies.

Texas requires EVV for certain Medicaid-funded home and community-based services provided through the Health and Human Services Commission (HHSC) and managed care organizations.

EVV Vendor System HHAeXchange

Texas Health and Human Service Commission (HHSC) Training Information

This section provides EVV training materials and training schedules.

EVV Training
EVV HHCS Service Bill Codes - April 1, 2024 v1.2
EVV Policy Training for CDS Employers Now Available in Spanish

EVV Policies and Procedures

The EVV Policy Handbook includes EVV standards and policy requirements for:

Program providers
Proprietary System Operators
Financial Management Services Agencies
Consumer Directed Services employers
Payers, such as HHSC and managed care organizations

EVV Compliance

EVV Visit Maintenance (VM) Unlock Request Information

The 21^st Century Cures Act

EVV Contact Info

Website: www.texaschildrenshealthplan.org/for-providers
Email: EVVGroup@texaschildrens.org
HHSC EVV Website

EVV Links:

Texas Children Health Plan / Texas Health and Human Service Commission (HHSC) Training Information

EVV Policies and Procedures

EVV Reason Codes Policy (Revised)

EVV Compliance

EVV Visit Maintenance (VM) Unlock Request Information

The 21st Century Cures Act