SNAP Update and Resources Actualización y recursos de SNAP

On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more

El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más

Transportation Update Actualización de transporte

SafeRide Health (SRH) is the new provider for all NEMT rides to doctor appointments and pharmacy visits.

Depending on your needs, rides may include wheelchair-lift-equipped vehicles, stretcher vans, minivans, or ambulatory vans. Please let SRH know what type of ride you need when scheduling.

Learn more

SafeRide Health (SRH) es el nuevo proveedor de todos los servicios de transporte médico que no son de emergencia (NEMT, por sus siglas en inglés) hacia consultas médicas y farmacias.

Según tus necesidades, los servicios de transporte pueden incluir vehículos con elevador para sillas de ruedas, camionetas con camilla, minivans o camionetas ambulatorias. Por favor, informa a SRH qué tipo de transporte necesitas al programar tu traslado.

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Electronic Visit Verification (EVV)

Electronic Visit Verification (EVV) is a digital care management platform that automatically tracks and validates home healthcare visits in real-time. EVV captures precise visit timing, service delivery, and caregiver presence to ensure accurate billing and quality care. This system modernizes healthcare operations by eliminating manual paperwork and providing instant compliance reporting for providers, families, and regulatory agencies.

Texas requires EVV for certain Medicaid-funded home and community-based services provided through the Health and Human Services Commission (HHSC) and managed care organizations.

EVV Vendor System HHAeXchange

Texas Health and Human Service Commission (HHSC) Training Information

This section provides EVV training materials and training schedules.

EVV Policies and Procedures

The EVV Policy Handbook includes EVV standards and policy requirements for:

  • Program providers
  • Proprietary System Operators
  • Financial Management Services Agencies
  • Consumer Directed Services employers
  • Payers, such as HHSC and managed care organizations

EVV Compliance

EVV Visit Maintenance (VM) Unlock Request Information

The 21st Century Cures Act

EVV Contact Info

EVV Links:

Texas Children Health Plan / Texas Health and Human Service Commission (HHSC) Training Information


EVV Policies and Procedures


EVV Compliance


EVV Visit Maintenance (VM) Unlock Request Information


The 21st Century Cures Act