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Holiday closure Cierre por vacaciones

Texas Children's Health Plan will be closed on Thursday, December 25th and Thursday, January 1st in observance of the holidays. In our absence, you can reach our after-hours nurse help line at 1-800-686-3831. We will resume normal business hours on Friday, January 2nd. Wishing you a safe and happy holiday season!

Texas Children’s Health Plan estará cerrado el jueves 25 de diciembre y el jueves 1 de enero en observancia de los días festivos. Durante este tiempo, puede comunicarse con nuestra línea de ayuda de enfermería fuera del horario de atención al 1-800-686-3831. Reanudaremos nuestro horario normal de atención el viernes 2 de enero. ¡Le deseamos una temporada de fiestas segura y feliz!

SNAP Update and Resources Actualización y recursos de SNAP

On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more

El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más

Transportation Update Actualización de transporte

SafeRide Health (SRH) is the new provider for all NEMT rides to doctor appointments and pharmacy visits.

Depending on your needs, rides may include wheelchair-lift-equipped vehicles, stretcher vans, minivans, or ambulatory vans. Please let SRH know what type of ride you need when scheduling.

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SafeRide Health (SRH) es el nuevo proveedor de todos los servicios de transporte médico que no son de emergencia (NEMT, por sus siglas en inglés) hacia consultas médicas y farmacias.

Según tus necesidades, los servicios de transporte pueden incluir vehículos con elevador para sillas de ruedas, camionetas con camilla, minivans o camionetas ambulatorias. Por favor, informa a SRH qué tipo de transporte necesitas al programar tu traslado.

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Healthy Rewards Program

At Texas Children’s Health Plan, we go beyond our members’ medical needs. We offer extra benefits for you and your family to enjoy, in addition to free rewards for keeping track of your health!

*Restrictions and limitations may apply and may vary by plan, including but not limited to age, gender and covered benefits by program. Extra benefits valid during the eligible state fiscal year (September 1, 2025 to August 31, 2026). Must be an active Texas Children's Health Plan member at time of verification to receive extra benefit. Unless otherwise stated, reward must be redeemed in the current eligible year. Purchase of alcohol, tobacco, illegal drugs, or firearms is prohibited with the reward cards. Unless otherwise stated, rewards are limited to one member per eligible year. TCHP is not responsible for lost or stolen rewards. Depending on the benefit, the reward can be requested up to 60 days after the end of the eligible year. Allow up to 90 days for delivery of the reward.

Healthy Pregnancy

A healthy pregnancy starts here. Texas Children’s Health Plan is here to help our members throughout their pregnancy with exclusive services and rewards to give both mom and baby a healthy start!

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Health and Wellness

Healthy choices deserve healthy rewards! Texas Children’s Health Plan offers members exclusive benefits to help them live healthy lives.

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Healthy Play and Exercise

Being active is important to keeping a healthy mind and body. Texas Children’s Health Plan offers great benefits and rewards to help members get stronger and take control of their health.

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Extra Help for Families

Texas Children’s Health Plan makes sure to go the extra mile for our members with services like transportation help and a 24-Hour Help Line.

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