Electronic Visit Verification (EVV) is a telephone and computer-based system that replaces paper time sheets, electronically verifies that service visits occur, and documents the precise time service provision begins and ends.
EVV Updates
- Updated EVV Service Bill Codes Table Effective October 1, 2020
- EVV Visit Transaction Rejection Errors Guide Now Available
- Cures Act EVV: Practice Period Update and Important Dates
- EVV Portal and TexMedConnect Improvements and Training Updates Available
- EVV Compliance Oversight Review
- Cures Act EVV: Prepare to Submit CDS and SRO Managed Care EVV Claims to TMHP
- EVV Portal Improvements and Training Updates Available
- Updated EVV Service Bill Codes Table and Cures Act EVV Practice Period
- Cures Act EVV: Updated Timeline for Cures Act EVV Expansion
- EVV Compliance Oversight Review Q1 and Q2
- Cures Act EVV: The EVV Practice Period Begins July 1
- Existing EVV Users: Live EVV Training Webinars in June
- Cures Act EVV: Live EVV Training Webinars in May and June
- April 24 EVV Portal Updates
- Cures Act Vendor Selection Extension
- Cures Act EVV Training Sessions March 23-26 in Austin
- New EVV Proprietary System Onboarding Documents Now Available
- EVV Portal Updates to Standard Reports and TexMedConnect
- Cures Act EVV Expansion
- Announcement of EVV Vendors
EVV Policies
- Best Practices for Temporary EVV Policies for COVID-19
- EVV Claims Matching Policy
- EVV Claims Submission Policy
- Revised EVV Policies Effective October 1, 2020
- EVV Data Collection Policy
- EVV Service Authorization Policy
- EVV Systems Selection Policy
- EVV Systems Transfer Policy
- EVV Training Policy
- New and Revised EVV Policies Effective Aug. 1
- Existing EVV Users: Temporary Policies for COVID-19 Extended to Oct. 23, 2020
- COVID-19 Temporary EVV Policies
- EVV Last Visit Maintenance Date Policy
- EVV Proprietary Systems Policy
- EVV Vendor Selection for Cures Act EVV Expansion Temporary Policy
- EVV Claims Submission Requirements
- EVV Visit Maintenance Unlock Request Policy
- EVV Allowable Phone Identification Policy
- EVV Billing Policy
- EVV Claims Matching Policy
- EVV Claims Submission Policy
- EVV Training Policy
- EVV Vendor Selection Policy - rev. 1/1/2020
- EVV Vendor Transfer Policy - rev. 1/1/2020
- EVV Compliance Oversight Reviews Policy
- EVV Reason Code and Required Free Text Policy
- EVV Usage Policy
- EVV Data Elements Policy
- EVV Standard Reports Policy
EVV Tool Kit
- EVV Tool Kit — Module 15 Best Practices to Avoid EVV Claim Mismatches
- EVV Tool Kit — Module 14 EVV Compliance Oversight Policies
- EVV Tool Kit — Module 13 EVV Training Requirements
- EVV Tool Kit — Module 12 Getting Started - Next Steps
- EVV Tool Kit — Module 11 Summary of EVV Changes - Part 1
- EVV Tool Kit — Module 10 EVV Visit Transaction Validation Enhancements
- EVV Tool Kit — Module 9 EVV Portal Standard Reports and Search Tools
- EVV Tool Kit — Module 8: Submitting an EVV Claim
- EVV Tool Kit — Module 7: Aggregator and EVV Portal
- EVV Tool Kit — Module 6: EVV Process Flow: Beginning to End
- EVV Tool Kit – Module 5: EVV Visit Maintenance
- EVV Tool Kit – Module 4: EVV Visit Transactions
- EVV Tool Kit — Module 3: EVV Roles and Responsibilities
- EVV Tool Kit – Module 2: EVV Roles and Responsibilities
- EVV Tool Kit – Module 1: An Introduction to EVV
EVV Contact Info
EVV questions and concerns please contact provider relations:
- Phone: 832-828-1008
- Toll-Free: 1-800-731-8527
- Fax: 832-825-8750
- Website: www.TexasChildrensHealthPlan.org/For-Providers
- Email: EVVGroup@texaschildrens.org
- HHSC DADS EVV Website: https://www.dads.state.tx.us/evv
- EVV Contact Information Matrix