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New Rewards! ¡Nuevas recompensas!

Our Healthy Rewards Program is getting an update in September! For a sneak peek of all the changes - including new rewards and ways to redeem them - please click here.

¡Nuestro Programa Healthy Rewards tendrá su actualización en septiembre! Para ver un adelanto de todos los cambios, incluyendo nuevas recompensas y formas de canjearlas, haz clic aquí.

Electronic Visit Verification (EVV)

Electronic Visit Verification (EVV) is a digital care management platform that automatically tracks and validates home healthcare visits in real-time. EVV captures precise visit timing, service delivery, and caregiver presence to ensure accurate billing and quality care. This system modernizes healthcare operations by eliminating manual paperwork and providing instant compliance reporting for providers, families, and regulatory agencies.

Texas requires EVV for certain Medicaid-funded home and community-based services provided through the Health and Human Services Commission (HHSC) and managed care organizations.

EVV Vendor System HHAeXchange

Texas Health and Human Service Commission (HHSC) Training Information

This section provides EVV training materials and training schedules.

EVV Policies and Procedures

The EVV Policy Handbook includes EVV standards and policy requirements for:

  • Program providers
  • Proprietary System Operators
  • Financial Management Services Agencies
  • Consumer Directed Services employers
  • Payers, such as HHSC and managed care organizations

EVV Compliance

EVV Visit Maintenance (VM) Unlock Request Information

The 21st Century Cures Act


EVV Contact Info


EVV Links:

Texas Children Health Plan / Texas Health and Human Service Commission (HHSC) Training Information


EVV Policies and Procedures


EVV Compliance


EVV Visit Maintenance (VM) Unlock Request Information


The 21st Century Cures Act