Electronic Visit Verification (EVV) is a telephone and computer-based system that replaces paper time sheets, electronically verifies that service visits occur, and documents the precise time service provision begins and ends.
EVV Updates
- 90-Day Notice of EVV Compliance for State-Required Personal Care Services Providers
- Home Health Care Services Required to Use EVV by Jan. 1, 2023
- Updates to HHSC EVV Mailboxes and Website
- EVV Portal and Training Updates for February 2021
- EVV Compliance Oversight Reviews Delayed for EVV Usage and Misuse of EVV Reason Codes
- New EVV TAC Rules
- Guidance Related to DataLogic/Vesta EVV System Outage in December 2020
- EVV Portal Improvements and Training Updates
- Cures Act EVV: Guidance to Ensure On-Time Payment to CDS Employees for Services Done on and After Jan. 1
- EVV Policy Training for CDS Employers on Dec. 11
- Cures Act EVV Practice Period Extended Through Dec. 31
- Updated EVV Service Bill Codes Table Effective October 1, 2020
- EVV Visit Transaction Rejection Errors Guide Now Available
- Cures Act EVV: Practice Period Update and Important Dates
- EVV Portal and TexMedConnect Improvements and Training Updates Available
- EVV Compliance Oversight Review
- Cures Act EVV: Prepare to Submit CDS and SRO Managed Care EVV Claims to TMHP
- EVV Portal Improvements and Training Updates Available
- Updated EVV Service Bill Codes Table and Cures Act EVV Practice Period
- Cures Act EVV: Updated Timeline for Cures Act EVV Expansion
- EVV Compliance Oversight Review Q1 and Q2
- Cures Act EVV: The EVV Practice Period Begins July 1
- Existing EVV Users: Live EVV Training Webinars in June
- Cures Act EVV: Live EVV Training Webinars in May and June
- April 24 EVV Portal Updates
- Cures Act Vendor Selection Extension
- Cures Act EVV Training Sessions March 23-26 in Austin
- New EVV Proprietary System Onboarding Documents Now Available
- EVV Portal Updates to Standard Reports and TexMedConnect
- Cures Act EVV Expansion
- Announcement of EVV Vendors
EVV Policies
- EVV Policy Training for CDS Employers Now Available in Spanish
- Temporary EVV Policies for Severe Winter Weather
- Temporary EVV Policies for the February 2021 Severe Winter Weather
- Electronic Visit Verification 180 Day & 90 Day Visit Maintenance Temporary Policy (New)
- EVV Policy Update: 180 Day & 90 Day Visit Maintenance Temporary Policy
- Electronic Visit Verification 90 Day Visit Maintenance Temporary Policy
- EVV Policy Update: 90 Day Visit Maintenance Temporary Policy
- EVV Reports Policy
- EVV Reason Codes Policy (Revised)
- EVV Policy Updates Effective Dec. 1
- Best Practices for Temporary EVV Policies for COVID-19
- EVV Claims Matching Policy
- EVV Claims Submission Policy
- Revised EVV Policies Effective October 1, 2020
- EVV Data Collection Policy
- EVV Service Authorization Policy
- EVV Systems Selection Policy
- EVV Systems Transfer Policy
- EVV Training Policy
- New and Revised EVV Policies Effective Aug. 1
- Existing EVV Users: Temporary Policies for COVID-19 Extended to Oct. 23, 2020
- COVID-19 Temporary EVV Policies
- EVV Last Visit Maintenance Date Policy
- EVV Proprietary Systems Policy
- EVV Vendor Selection for Cures Act EVV Expansion Temporary Policy
- EVV Claims Submission Requirements
- EVV Visit Maintenance Unlock Request Policy
- EVV Allowable Phone Identification Policy
- EVV Billing Policy
- EVV Claims Matching Policy
- EVV Claims Submission Policy
- EVV Training Policy
- EVV Vendor Selection Policy - rev. 1/1/2020
- EVV Vendor Transfer Policy - rev. 1/1/2020
- EVV Compliance Oversight Reviews Policy
- EVV Reason Code and Required Free Text Policy
- EVV Usage Policy
- EVV Data Elements Policy
- EVV Standard Reports Policy
EVV Tool Kit
- EVV Tool Kit — Module 15 Best Practices to Avoid EVV Claim Mismatches
- EVV Tool Kit — Module 14 EVV Compliance Oversight Policies
- EVV Tool Kit — Module 13 EVV Training Requirements
- EVV Tool Kit — Module 12 Getting Started - Next Steps
- EVV Tool Kit — Module 11 Summary of EVV Changes - Part 1
- EVV Tool Kit — Module 10 EVV Visit Transaction Validation Enhancements
- EVV Tool Kit — Module 9 EVV Portal Standard Reports and Search Tools
- EVV Tool Kit — Module 8: Submitting an EVV Claim
- EVV Tool Kit — Module 7: Aggregator and EVV Portal
- EVV Tool Kit — Module 6: EVV Process Flow: Beginning to End
- EVV Tool Kit – Module 5: EVV Visit Maintenance
- EVV Tool Kit – Module 4: EVV Visit Transactions
- EVV Tool Kit — Module 3: EVV Roles and Responsibilities
- EVV Tool Kit – Module 2: EVV Roles and Responsibilities
- EVV Tool Kit – Module 1: An Introduction to EVV
EVV Contact Info
EVV questions and concerns please contact provider relations:
- Phone: 832-828-1008
- Toll-Free: 1-800-731-8527
- Fax: 832-825-8750
- Website: www.TexasChildrensHealthPlan.org/For-Providers
- Email: EVVGroup@texaschildrens.org
- HHSC DADS EVV Website: https://www.dads.state.tx.us/evv
- EVV Contact Information Matrix