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New Rewards Coming Soon! ¡Se vienen nuevas recompensas!

Our Healthy Rewards Program is getting an update in September! For a sneak peek of all the changes -including new rewards and ways to redeem them-please click here.

¡Nuestro Programa Healthy Rewards tendrá su actualización en septiembre! Para ver un adelanto de todos los cambios, incluyendo nuevas recompensas y formas de canjearlas, haz clic aquí.

Electronic Visit Verification (EVV)

Electronic visit verification (EVV) is a computer-based system that electronically verifies the occurrence of authorized personal attendant service visits by electronically documenting the precise time a service delivery visit begins and ends. The EVV program was implemented to replace paper-based attendant timesheets.

Texas requires EVV for certain Medicaid-funded home- and community-based services provided through the Health and Human Services Commission (HHSC) and managed care organizations.

New EVV Vendor System HHAeXchange

Texas Children's Health Plan / Texas Health and Human Service Commission (HHSC) Training Information

This section provides EVV training materials and training schedules specific to Texas Children’s Health Plan and HHSC.

EVV Policies and Procedures

This section provides EVV policies and procedures specific to Texas Children’s Health Plan and HHSC. Texas Children’s Health Plan complies with all of HHSC’s.

EVV Temporary Polices

EVV Compliance

EVV Visit Maintenance (VM) Unlock Request Information

The 21st Century Cures Act


EVV Contact Info

EVV questions and concerns please contact Provider Relations:


EVV Links:

Texas Children Health Plan / Texas Health and Human Service Commission (HHSC) Training Information


EVV Policies and Procedures


EVV Compliance


EVV Visit Maintenance (VM) Unlock Request Information


The 21st Century Cures Act