SNAP Update and Resources Actualización y recursos de SNAP

On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more

El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más

Transportation Update Actualización de transporte

Starting December 15, 2025, SafeRide Health will become the new provider for all member rides to doctor appointments and pharmacy visits. After this date, Texas Children’s Health Plan will no longer use MTM for Non Emergency Medical Transportation (NEMT) services.

Learn more here

For other questions, please call Member Services at the number on the back of your member ID card.

A partir del 15 de diciembre de 2025, SafeRide Health será el nuevo proveedor para todos los viajes de los miembros a citas médicas y visitas a la farmacia. Después de esta fecha, Texas Children’s Health Plan ya no usará MTM para los servicios de Transporte Médico No Urgente (NEMT).

Obtenga más información AQUI

Si tiene otras preguntas, llame a Servicios para Miembros al número que aparece en la parte posterior de su tarjeta de identificación del miembro.

Mental Health Follow-Up Reward

Description:

Getting a follow-up after a mental health hospitalization lowers the risk of going back to the hospital. Texas Children’s Health Plan wants to reward you for getting the extra help you need to get better.

Reward*:

$25 reward card when you complete a mental health follow-up visit within 7 days of discharge from a mental health hospital or facility.

How do I claim my extra benefit?

Once you have completed your follow-up visit, Texas Children’s Health Plan will confirm your eligibility and you will receive your reward card in the mail.

Questions? Call Member Services at 1-866-959-6555 (CHIP), 1-866-959-2555 (STAR), 1-800-659-5764 (STAR Kids).

Who is eligible?

CHIP, STAR, and STAR Kids members 6 years and older who complete a mental health follow-up visit within 7 days of discharge from a mental health hospital or facility.

What service area is this benefit available in?

Harris, Jefferson, and Northeast service areas.

*This reward can be requested up to 30 days after the end of the eligible year (September 1, 2025 to August 31, 2026).